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Privacy Policy

Last updated 15 October 2026

Ramper Pty Ltd (“Ramper”, “we”, “us”, or “our”) builds software for sports organisations. We care about your privacy and we keep the data we collect to an absolute minimum. This policy explains what we collect, why, and the choices you have on our website at rampersports.com (the “Site”, Part A) and in the RAMPER Cricket app for iPhone and iPad, including the public game pages it links to on cricket.app.ramper360.com and the ramper360.com web scoreboard (Part B).

The short version

We do not sell your data, we do not run advertising or third-party tracking, and we do not build profiles about you. On the Site, the only personal information we ask for is the email address you choose to give us when you request early access to clubOS. RAMPER Cricket has no accounts: your games are kept on your phone and, when you’re online, uploaded to our servers in Sydney so the people you give a RAMPER Code to can follow or score the game.

Part A

The website

Information you provide

When you submit the early-access form, we collect the email address you enter. Providing it is entirely voluntary — you can browse the rest of the Site without giving us any personal information.

Information collected automatically

To deliver, secure, and prevent abuse of the early-access form, our infrastructure records a small amount of technical metadata alongside each submission: the date and time, the page you came from, your browser’s user-agent string, and the originating IP address. We use this solely for security and anti-spam purposes, not to identify or track you. Like most websites, our hosting provider may also keep standard server logs for operational and security reasons.

A1. How we use your information

  • To contact you about early access to Ramper and to keep you updated on our launch.
  • To respond to enquiries you send us.
  • To protect the Site against spam, fraud, and abuse.
  • To comply with our legal obligations.

We will not use your email address for unrelated marketing or share it for anyone else’s marketing.

A2. Legal bases for processing

Where data-protection laws such as the EU/UK GDPR apply, we process your email on the basis of your consent (which you give by submitting the form and can withdraw at any time), and we process technical metadata on the basis of our legitimate interest in keeping the Site secure.

A3. How we share information

We do not sell or rent your personal information. We share it only with the service providers that help us operate the early-access list, and only to the extent needed to provide their service:

  • Hosting & data storage — to run the Site and store the early-access list.
  • Email delivery — to send and receive early-access correspondence.

These providers act on our instructions under their own privacy and security commitments. We may also disclose information if required by law or to protect our rights, users, or the public.

A4. Data retention

We keep your email address for as long as you remain on the early-access list or until you ask us to remove it. Technical metadata is retained only as long as needed for security and operational purposes, after which it is deleted or anonymised.

A5. Cookies & tracking

We do not use advertising cookies, analytics cookies, or third-party tracking technologies on the Site. Some page content (such as images and fonts) may be served from third parties, which can receive your IP address as a normal part of delivering that content.

The Site, and the ramper360.com web scoreboard, use Vercel Web Analytics and Speed Insights to count page views and measure how quickly pages load. They set no cookies, store nothing on your device, and don’t identify you or follow you across other websites; visits are counted in aggregate.

Part B

The RAMPER Cricket app

RAMPER Cricket is a ball-by-ball cricket scorer. There are no accounts: you never sign up, log in or give us an email address to use it. For help using the app, see RAMPER Cricket Support.

What stays on your phone

Scoring happens on the device. Your games, teams, players, competitions and saved formats are stored in the app’s own storage on your phone, and the app works with no signal. A per-device secret that proves your phone’s identity to our server is kept in the iOS Keychain.

B1. What the app sends to our servers, and why

Games

When your phone is online, the app uploads each game you score and gives it three RAMPER Codes (View Game, Score Game and Game Admin). This happens for every game, whether or not you share a code. The upload includes the match details, ball-by-ball scoring, scorecards, and the team and player names you entered (with any batting style, bowling style or role you set). We use it to show the game to code holders and to let scoring move between phones.

Photos

If you add a player portrait, team logo or competition badge, the app uploads the image so it can appear on other devices and on the web scoreboard. Uploaded images are stored at a public web address: anyone who has the address can open the image.

Teams and competitions linked to a club

If you link a team or competition to your club with a code from the club, its details are synced with that club’s records in clubOS, our club management product.

Device identifier

The app identifies your phone with an identifier it sets up once and keeps in the iOS Keychain on that phone (it starts from the identifier Apple provides to each app maker, or a random one if that isn’t available). It stays the same if you delete and reinstall the app, and it isn’t carried to a different phone. It isn’t your phone’s serial number and it isn’t the advertising identifier. Our server uses it to know which codes your phone holds and which phone is scoring a game.

Your name

“Your Name” in the app’s Settings is shown to other scorers, for example “Sam is scoring” or “Sam wants to score”. It starts as your phone’s model, such as “iPhone”, not the name you’ve given your phone. You can change it at any time, and the change is sent to our server.

Push notification token

If you allow notifications, Apple gives the app a push token. We store it with your device identifier and name and use it only for scoring handover: telling the scorer that another phone wants to score, and confirming a handover. You can turn notifications off in iOS Settings.

Device secret

The first time your phone uploads or joins a game, our server issues it a secret. The phone keeps it; our server stores only a one-way hash of it, which can’t be turned back into the secret.

App and iOS version

Each request says which app version and iOS version it comes from, so the server can answer correctly.

B2. What the app doesn’t collect

The app doesn’t ask for or collect your email address, phone number, location, contacts, or the dates of birth or contact details of players. It contains no advertising, analytics, crash-reporting or tracking software, and it doesn’t use Apple’s advertising identifier. Nothing is used to track you across other companies’ apps or websites.

B3. Who can see a game

  • Anyone with one of its codes. A View Game code shows the game live; a Score Game code also lets the holder ask to take over scoring; a Game Admin code can manage the game and its codes. Codes are random and hard to guess, but anyone you pass a code to can pass it on.
  • The web. A game’s View Game code also opens it on our public web scoreboard at ramper360.com, with no app needed. When a game link is pasted into a messaging app, the preview can show the team names and score.
  • Your club. A game scored for a club fixture is shared with that club in clubOS and may appear on the club’s website.
  • Our team, when we need to run, secure or fix the service, or when you ask us for help.

B4. Where it’s stored, and who helps us

We use a small number of service providers, only to run the service:

  • Amazon Web Services — our servers, database and image storage are in the AWS Sydney region (Australia). Uploaded images are delivered through Amazon CloudFront, which keeps copies on servers around the world so they load quickly.
  • Apple — push notifications are delivered through Apple’s push notification service.
  • Vercel — hosts cricket.app.ramper360.com and the ramper360.com web scoreboard, and keeps standard server logs. The web scoreboard uses Vercel’s cookieless Web Analytics and Speed Insights (see A5).

We don’t sell personal information, and we don’t share it with anyone else except where the law requires.

B5. How long we keep it

  • Games and photos stay on our servers until they’re deleted. Deleting a game in the app removes it from your phone only. Deleting a code from Share Scoring stops that code working for everyone, but the game itself stays on our servers. There is no way yet to delete a game from our servers in the app, so email us with the game’s code and we’ll delete it, along with its photos.
  • Your device identifier, name and push token stay with the codes your phone holds. Ask us and we’ll remove them.
  • Server logs record identifiers (such as a game code or device identifier) and request sizes, not game contents, and are deleted after one week.

Data security

We use reputable providers and reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe and to limit what we hold in the first place.

Your rights

We handle personal information under the Australian Privacy Act 1988. Depending on where you live, you may also have the right to restrict or object to processing, to data portability, and to withdraw consent. You can ask us what we hold about you and ask us to correct or delete it — including having your email removed from the early-access list. RAMPER Cricket has no accounts, so tell us the game code or the name used and we’ll find it. Just email us at the address below. If you’re not happy with how we respond, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Children’s privacy

The Site is intended for a general, business audience and is not directed at children. We do not knowingly collect personal information from children through it. If you believe a child has provided us information, please contact us and we will delete it.

RAMPER Cricket has no accounts, so children don’t sign up for anything. Scorers often record the names of junior players, and sometimes their photos. If you score junior games, only add what your club or the players’ parents are happy to share: clubs and scorers are responsible for getting that consent. The app never asks for a player’s date of birth or contact details. A parent or player can ask us to remove a name or photo from a game at any time.

International users

We operate from Australia and use service providers that may process data in other countries. Where we transfer personal information internationally, we take steps to ensure it remains protected in line with this policy and applicable law.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on the Site. If we change what RAMPER Cricket collects, we will update this policy before the change ships.